The staff Sandra, Lilly, and Liz have been great to us ever since we moved in last month. They're all very resourceful and know everything about the complex, we've never had an unanswered question. Last apartment complex experience was horrible from the get go and ever since we've moved in here it has just been enjoyable and peaceful. No loud noises from Neighbors or the main road on Tramway, our dogs seem very comfortable and you can't beat the prices here for the NE heights. The staff has already sent me a birthday card the first week we officially moved in, the complex is blessed to have these wonderful ladies working here. We are excited for new things to come with this complex with our expecting new family member. Thank you North Pointe Village for all of your professional and excellent service you have provided my husband I.